Privacy Policy

Last updated: March 10, 2026

1. Introduction

Imigrai ("we", "us", or "our") provides AI-powered case management tools for immigration law firms. This Privacy Policy explains how we collect, use, store, and protect information when you use our services, including our web dashboard, WhatsApp integration, and Telegram bot.

2. Information We Collect

We may collect the following types of information:

• Account information: name, email address, law firm name, and contact details provided during registration.
• Case data: immigration case details, beneficiary information, documents, and related materials that you upload or input into the system.
• Communication data: messages exchanged through WhatsApp, Telegram, or the web dashboard in connection with case management.
• Usage data: log data, device information, IP address, browser type, and interaction patterns with our platform.
• Payment information: billing details processed through our third-party payment provider. We do not store full credit card numbers.

3. Use of Artificial Intelligence

Our platform uses AI models (large language models) to assist with immigration case analysis, document generation, and legal research. Specifically:

• Case data you provide is processed by AI to generate cover letters, analyze visa eligibility, and produce legal documents.
• AI-generated content is intended as a draft for attorney review and does not constitute legal advice.
• We may use anonymized and aggregated data to improve our AI models and service quality.
• Your individual case data is never shared with other users or used to train third-party AI models without your explicit consent.

4. How We Use Your Information

• To provide, maintain, and improve our immigration case management services.
• To generate AI-assisted legal documents and case analyses at your direction.
• To communicate with you about your account, cases, and service updates.
• To process payments and manage subscriptions.
• To comply with legal obligations and respond to lawful requests.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. Case data is retained for the duration specified by applicable legal and regulatory requirements. You may request deletion of your data at any time, subject to our legal retention obligations.

Upon account termination, we will delete or anonymize your personal data within 90 days, except where retention is required by law.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest.
• Access controls and authentication requirements.
• Regular security assessments and monitoring.
• Secure server infrastructure with automated backups.

7. Data Sharing

We do not sell your personal information. We may share data only in the following circumstances:

• Service providers: trusted third parties that help us operate our platform (hosting, payment processing, AI model providers), bound by confidentiality agreements.
• Legal compliance: when required by law, court order, or governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with prior notice to you.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your personal data.
• Portability: request your data in a portable, machine-readable format.
• Objection: object to certain processing of your data.
• Withdraw consent: withdraw previously given consent at any time.

To exercise any of these rights, please contact us at the email below.

9. Cookies and Tracking

We use essential cookies to maintain session state and authentication. We may use analytics tools to understand how our service is used. You can control cookie settings through your browser preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: jose@imigrai.app
Imigrai — AI Chief of Staff for Immigration Law Firms